Job summary
Seeking an Account Management Manager to oversee and grow key customer relationships within the financial services sector. The role involves managing the full customer lifecycle, developing and executing strategic plans to enhance profitability, and supporting business development activities for new clients in Northern Europe. The ideal candidate has proven experience in sales and account management, strong analytical and communication skills, and familiarity with payments or financial services environments.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Manage and develop business relationships with one or more important customers, ensuring strategic alignment and collaborative interaction. Own and implement both annual and long-term customer strategies to boost profitability and achieve business goals. Support sales activities towards potential financial institution clients, including pipeline development and strategy execution. Coordinate with internal teams such as business development, marketing, product, legal, compliance, and security to ensure comprehensive support for customers. Monitor financial metrics and customer satisfaction levels, and leverage industry best practices to optimize account management outcomes.
Qualifications
Proven track record of success in sales and customer relationship management roles, with demonstrated experience managing revenue and P&L responsibilities. Strong strategic and conceptual thinking capabilities, alongside excellent interpersonal and communication skills. Experience managing multiple stakeholders and engaging in high-level discussions. Preferably possess knowledge of payments and/or financial services environments and experience in developing and executing sales and account management strategies. Proactive, independent, and analytical mindset required.