Job summary
Seeking an experienced Customer Operations Project Manager to oversee and drive digital infrastructure projects from inception to completion in an international Nordic environment. This role involves managing complex projects, coordinating multiple stakeholders, ensuring adherence to timelines, budgets, and quality standards, and contributing to sustainable digital infrastructure growth. Fluency in English is required; proficiency in the local language is preferred but not mandatory.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Plan and maintain comprehensive project plans including timelines, milestones, resources, risks, and deliverables. Manage projects ensuring delivery within scope, schedule, and budget while maintaining high standards of quality, governance, and compliance. Communicate clearly with internal and external stakeholders to secure alignment and manage expectations. Monitor progress, manage risks and change requests proactively. Prepare budgets, cost estimates, and forecasts. Facilitate cross-team collaboration and knowledge sharing. Ensure compliance with health, safety, and environmental standards. Contribute to enhancing project management practices across the organization. Escalate or suspend project activities if critical issues arise.
Qualifications
Proven track record in managing multiple complex projects and stakeholders in dynamic environments. Strong skills in project planning, risk and budget management, change management, and stakeholder communication. Strategic, analytical, and pragmatic thinker with excellent problem-solving abilities. Bachelor’s or Master’s degree in Project Management, Engineering, Business Administration or equivalent experience. English fluency required; local language proficiency preferred. Project management certifications (PMP, PRINCE2, IPMA) are advantageous but not mandatory. Personal qualities include being structured, proactive, responsible, decisive, collaborative, and adept at managing multiple priorities.