Job summary
This role involves providing high-quality customer service in both Italian and English, handling inquiries, resolving issues, and processing transactions in a transportation-related environment. It offers career growth opportunities, comprehensive training, and a supportive work culture.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Manage customer inquiries efficiently, resolve issues promptly, provide accurate information, process transactions, and maintain customer records while delivering excellent service to enhance satisfaction.
Qualifications
Bachelor's degree or undergraduate level education, prior customer service experience, strong communication and interpersonal skills, fluency in Italian and English, proficient computer skills including typing, and professional call handling etiquette.
Skills
customer servicecommunicationinterpersonal skillsproblem solvingItalian languageEnglish languagecomputer skillstypingcall handling