Job summary
Seeking a Dutch-speaking Customer Service Associate to manage incoming customer calls, assist users with platform navigation, and provide accurate and empathetic support while ensuring high customer satisfaction in a full on-site role.
Location and work setup
- Location
- Oslo
- Work setup
- Hybrid
Responsibilities
Handle and resolve customer inquiries efficiently via phone contacts; provide clear and accurate information; process transactions; maintain detailed customer records; and consistently deliver professional and empathetic service to enhance customer experience.
Qualifications
Minimum undergraduate education; fluency in Dutch (C1) and good command of English (B2 or higher); strong communication and interpersonal skills; experience in customer service preferred; comfortable with digital tools and call handling etiquette; typing proficiency; ability to effectively address customer questions and complaints.