Job summary
This position involves providing high-quality customer service by handling inquiries and resolving issues effectively. The role requires fluency in English and French, strong communication skills, and experience in customer service environments. The job includes thorough training and offers career growth opportunities within the transportation sector.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Manage and respond to customer inquiries with accurate information, resolve customer issues efficiently, process transactions, and maintain customer records. Ensure excellent customer service to enhance customer satisfaction and uphold service standards.
Qualifications
Bachelor's degree or currently pursuing undergraduate studies. Prior experience in customer service is preferred. Must have strong communication and interpersonal abilities, fluency in English and French, proficiency with computer applications, good typing speed, and proper call handling etiquette.