Job summary
Seeking a German-speaking Customer Service Associate to manage customer inquiries, provide accurate information, and support transactional processing. The role focuses on delivering excellent customer service in an international environment, requiring strong communication skills and computer proficiency.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Handle customer inquiries and resolve issues efficiently by providing accurate information and processing transactions. Maintain customer records diligently and strive to enhance overall customer satisfaction through excellent service delivery.
Qualifications
Bachelor's degree or currently an undergraduate. Prior customer service experience is preferred. Must be fluent in German with good spoken English skills. Strong communication and interpersonal abilities are required, along with computer proficiency, typing speed, and knowledge of call handling etiquette.