Job summary
This role involves providing customer service support primarily in Spanish and English within the transportation sector. The position focuses on handling customer inquiries, resolving issues, processing transactions, and maintaining accurate customer records while ensuring a high level of customer satisfaction.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Manage and respond to customer inquiries efficiently. Provide accurate and clear information to customers. Process transactions and keep customer records updated. Deliver excellent service to enhance overall customer experience and satisfaction.
Qualifications
Bachelor’s degree or undergraduate level education. Previous experience in a customer service role is preferred. Strong communication and interpersonal skills. Proficiency in Spanish and English languages is required. Competency in using computer applications, good typing speed, and call handling etiquette are essential.