Job summary
This role involves managing corporate customers using a cybersecurity monitoring solution, focusing on customer retention and growth within the Nordics. The position requires strong consultative sales skills, relationship management, and the ability to deliver regular account reviews to ensure customer satisfaction and identify expansion opportunities.
Location and work setup
- Location
- Norway
- Work setup
- Remote
Salary
GBP 28200.00–63000.00 annual
Responsibilities
Manage a portfolio of corporate clients utilizing cybersecurity services. Achieve renewal and growth targets through consultative approaches. Provide feedback to business based on customer insights. Deliver quarterly account reviews and negotiate upselling opportunities by aligning additional services with customer needs. Prioritize and resolve customer issues efficiently, employing problem-solving skills and supporting alternative solutions when appropriate. Develop automated processes to identify at-risk customers and create plans to retain them.
Qualifications
A minimum of 5 years' successful sales experience, ideally within a technology environment, with preferred background in field sales. Strong technological aptitude including use of spreadsheets and CRM software such as Salesforce. Demonstrated dedication to customer service excellence and data security principles. Able to adapt to fast-paced environments and think creatively to energize teams and clients alike.