Job summary
Seeking a Danish-speaking customer support representative to provide high-quality assistance to clients remotely. The role involves handling inquiries, resolving complaints, and working collaboratively to improve service processes while being based abroad with full relocation support.
Location and work setup
- Location
- Norway
- Work setup
- Remote
Responsibilities
Manage customer inquiries from Danish-speaking clients via calls and chats, professionally resolve complaints to ensure customer satisfaction, document interactions in CRM systems, and collaborate with internal teams to enhance support services.
Qualifications
Native-level fluency in Danish (written and spoken) is essential, along with at least B2 proficiency in English. Strong communication and problem-solving skills, comfort using computer software, ability to work collaboratively in a team environment, and willingness to relocate abroad are required.