Job summary
This role focuses on expanding and engaging a developer and customer community for AI hardware and software tools. The position involves acting as a key liaison between developers and the company, fostering trust and credibility, and promoting the adoption of the company's AI platform and SDK. The work setup is flexible, allowing remote work across Europe or presence in select offices.
Location and work setup
- Location
- Norway
- Work setup
- Remote
Responsibilities
Manage community interactions across platforms including forums, GitHub, and social media by responding to technical inquiries and moderating discussions. Create and curate technical content such as tutorials, product updates, newsletters, and social posts, ensuring accuracy with AI-assisted tools. Build and maintain relationships with key community influencers and users. Organize and host virtual and in-person events related to product launches and industry gatherings. Advocate for product features by gathering community feedback and collaborating with product teams. Maintain community health by managing forum quality and using AI tools to triage queries. Monitor community engagement metrics and leverage AI analytics to identify trends and actionable insights. Promote open-source contributions and facilitate collaboration between the community and internal engineers.
Qualifications
Strong understanding of AI hardware and experience in community management or developer relations, ideally within semiconductor, embedded, or AI/ML tooling sectors. Demonstrated credibility and presence in AI or developer communities. Excellent written and verbal communication skills capable of conveying complex SDK and hardware information clearly. Proficient with developer platforms (GitHub, forums, Discord/Slack) and community management tools. Practical experience using AI-based content generation and analytics tools with critical evaluation skills. Familiarity with software development processes to engage in technical discussions effectively. Interest or experience in maker communities involving platforms like Raspberry Pi or Arduino. Passionate about building and nurturing self-sustaining technical communities. Strong strategic and creative thinking to drive engagement and product adoption. Skilled in analyzing engagement data, utilizing AI-assisted tools to guide community strategy.