Job summary
This role involves welcoming and assisting guests throughout their stay, from arrival to departure. The position focuses on delivering outstanding customer service, ensuring guest satisfaction, and supporting the smooth operation of the front office.
Location and work setup
- Location
- Bærum
- Work setup
- On-site
Responsibilities
Manage guest check-in and check-out procedures while providing exceptional service and assistance. Handle guest requests and inquiries professionally, maintaining a positive and welcoming atmosphere. Work collaboratively with the front office team to ensure efficient operations and positive guest experiences throughout their stay.
Qualifications
A positive and flexible attitude with strong communication and interpersonal skills. Ability to work well in a team and remain patient and empathetic with guests. Creative problem-solving abilities and attention to detail are important. Previous experience in a similar front office or customer service role is helpful but not mandatory.