Job summary
Join an international customer experience center in Greece as an Icelandic-speaking Customer Support Specialist. Provide high-quality assistance to customers across Europe by handling inquiries related to products, orders, bookings, and account support through phone, chat, and email, while enjoying a vibrant Mediterranean lifestyle and comprehensive relocation support.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Deliver excellent customer support by resolving inquiries through various communication channels. Assist customers with order tracking, account management, and basic technical troubleshooting. Maintain clear, empathetic, and friendly communication to turn challenging situations into positive experiences. Work collaboratively with international teams in a multicultural environment and continuously update knowledge of products and tools.
Qualifications
Native or fluent proficiency in Icelandic (C1/C2) and good command of English (B2 or above). At least 18 years old with an EU passport or valid work permit for Greece. Comfortable with digital tools and multi-screen setups. Strong communication, active listening, empathy, and problem-solving skills. Willingness to relocate to Greece promptly to start the role.