Job summary
This role involves managing the efficiency, reliability, and scalability of data center infrastructure within a cloud environment focused on AI applications. The position requires collaboration across teams to support infrastructure projects, optimize operations, handle incident response, and ensure customer satisfaction, mainly based in Glomfjord, Norway.
Location and work setup
- Location
- Norway
- Work setup
- On-site
Responsibilities
Manage and deliver infrastructure projects including installations and upgrades; support operational tasks across multiple data centers; adapt to operational demands including specialist support outside core hours; monitor critical systems such as power, cooling, and network connectivity; maintain data center infrastructure to support operational efficiency and reliability; respond to incidents during out-of-business hours with shift and on-call duties; handle escalated customer support issues according to SLAs; investigate and resolve major incidents with preventive measures; design and implement automation scripts and tools; collaborate on capacity planning and infrastructure optimization initiatives.
Qualifications
At least 4 years of experience working in data center environments with expertise in server administration, virtualization, and networking protocols. Proficiency with automation tools such as Ansible, PowerShell, or Python is required. Strong technical problem-solving skills and relevant advanced technical certifications are expected. Candidates should be highly organized, capable of independent work, confident in influencing stakeholders, and possess a strong customer service mindset. Experience in large-scale data centers and working in ambiguous, results-driven environments is preferred.