Job summary
Seeking an experienced IT Operations Engineer to manage and secure core infrastructure and platform services within a technical environment. The role involves maintaining identity and access systems, endpoints, servers, and networks, providing advanced technical support, and ensuring compliance with security standards. This position reports to IT management and collaborates with internal teams and external vendors.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Operate and maintain identity and access management systems, including Active Directory and authentication platforms. Manage endpoint devices and infrastructure using MDM and RMM tools across on-premises and cloud servers. Deliver second- and third-line technical support by detecting, analyzing, escalating, and resolving incidents and security events. Plan and document infrastructure changes following change management procedures, assessing risks and security impacts. Coordinate with vendors and internal stakeholders regarding updates, vulnerabilities, and maintenance. Maintain accurate documentation and support IT operational audits related to quality and security.
Qualifications
Demonstrated hands-on experience in IT operations with expertise in infrastructure and application management. Proficiency in administering Active Directory, IdPs, authentication, MDM, and RMM platforms. Experience managing servers both on-premises and in cloud environments; basic networking knowledge is advantageous. Understanding of information security, privacy policies, and relevant compliance requirements. Practical experience implementing AI solutions to automate operational tasks or enhance support. Ability to work within a controlled environment using documented procedures and change management. Bachelor’s degree in IT or equivalent experience. Strong communication and collaboration skills, with a meticulous and improvement-driven approach.