Job summary
This role involves providing first- and second-line IT support and essential IT administration for a company located in Oslo, Norway. The position is on-site and runs from early November 2026 through the end of March 2027. The ideal candidate will have experience handling IT incidents and be proficient with various software and tools including Google Workspace, Atlassian, Microsoft Entra ID, Microsoft Intune, Slack, and Ubiquiti. The role requires excellent English communication skills.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Responsible for managing IT incidents by registering, prioritizing, handling, and following up on requests. Provide troubleshooting support for software, hardware, network, and access issues as a second line of support. Manage IT assets including stock control and inventory. Administer user accounts and devices, including onboarding and offboarding processes. Support IT purchasing activities, coordinate with suppliers, and administer software licenses. Escalate unresolved issues to appropriate teams or stakeholders as necessary.
Qualifications
Experience in managing IT incidents and service requests effectively. Hands-on experience with tools and software such as Google Workspace, Atlassian, Microsoft Entra ID, Microsoft Intune, Slack, and Ubiquiti. Strong proficiency in English, both written and spoken, is required. Candidates must submit their CV in English.