Job summary
This role leads the strategy and delivery of learning and development programs within a franchise network focused on aging care. The position involves designing, implementing, and measuring training initiatives to ensure franchise staff and care professionals are effectively supported in adopting new tools and processes. The role combines instructional design expertise with project management to navigate a complex organizational environment and improve training outcomes through data-driven insights.
Location and work setup
- Location
- Tromsø
- Work setup
- Remote
Responsibilities
Develop and manage the end-to-end learning lifecycle for network initiatives, working closely with subject matter experts to create efficient and effective training content. Own learning strategy decisions including format and scope tailored to adult learners in a franchise setting. Produce onboarding materials, educational modules, guides, and conduct live or train-the-trainer sessions. Manage the Learning Management System to ensure content accessibility and relevancy. Measure and analyze training effectiveness beyond completion metrics, using assessments and behavior change data to drive continuous improvement. Manage learning projects proactively and contribute project management skills to broader organizational initiatives as needed. Occasionally travel for key events and meetings.
Qualifications
At least 5 years of experience in learning and development, instructional design, or training program management is required. Experience with learning management systems and content authoring tools is essential. A bachelor's or master's degree in instructional design, education, organizational development, or related field is preferred. Experience in healthcare, franchising, or multi-unit operations is a plus. Strong project management skills and the ability to collaborate with diverse stakeholders in a fast-paced environment are needed. Fluency in English is assumed; Norwegian language skills are not specified as required.