Job summary
Seeking an expert in localization quality to lead linguistic quality assurance for English to Maltese content within a global technology localization program. The role focuses on ensuring consistent high-quality content across user interfaces, marketing materials, product information, legal, and customer support content. The position is remote, freelance, requiring collaboration with clients and language professionals to uphold quality standards and lead improvements in the Maltese language community.
Location and work setup
- Location
- Norway
- Work setup
- Remote
Responsibilities
Own and interpret linguistic quality standards and client style guides across various content types. Monitor client quality expectations and manage escalation and arbitration processes. Lead alignment sessions and coach Maltese reviewers to improve quality outcomes. Analyze quality data to identify trends and lead ongoing improvements in style guides and review practices. Report regularly on quality performance and serve as the primary contact for client language quality discussions, ensuring the integrity of review services.
Qualifications
3-5+ years in localization quality assurance or senior language leadership, with experience managing client relationships and formal quality escalations. Strong knowledge of localization quality frameworks, style guide analysis, and detailed quality evaluation skills. Proven coaching and facilitation experience. Native-level Maltese proficiency and professional English language skills. Excellent communication and analytical abilities. Experience in large-scale technology localization and related quality tools is a plus. The role requires being based in India and using provided dedicated equipment.