Job summary
This role involves working night shifts as a receptionist in a hotel setting, focusing on delivering excellent guest services during overnight hours. The position requires a proactive and positive attitude, strong communication skills, and the ability to handle various guest needs to ensure their experience is smooth and enjoyable throughout the night.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Manage check-ins and check-outs during night shifts while ensuring all guest needs and inquiries are addressed promptly and professionally. Act as the first point of contact for guests overnight, maintaining security and guest satisfaction. Collaborate with the daytime team to ensure seamless service and provide a welcoming atmosphere. Address any issues creatively and efficiently, anticipating guest needs with patience and empathy.
Qualifications
Candidates should have a flexible and positive attitude with a focus on delivering outstanding service. Experience in a similar role is beneficial but not necessary. Strong verbal communication skills, attention to detail, and the ability to work well in a team are important. The position values creativity in problem-solving, patience, and a friendly personality. No Norwegian language requirement is specified.