Job summary
This role involves supporting the implementation and adoption of an Operational Excellence framework within a digital and software-focused business environment. The specialist collaborates with various teams including software development, product management, and business operations to identify and drive improvements that enhance efficiency, quality, and customer value. The position contributes to cultivating a culture of continuous improvement by facilitating workshops, coaching teams, and ensuring alignment with global standards.
Location and work setup
- Location
- Oslo
- Work setup
- Hybrid
Responsibilities
Support the deployment and ongoing use of the Operational Excellence framework across the business unit. Collaborate with leaders and teams to identify priority areas for operational improvements. Facilitate structured problem-solving sessions and improvement initiatives using Lean and Six Sigma tools. Coach managers and teams on continuous improvement methodologies. Align local practices with global frameworks and governance. Track improvement activities and share successful practices. Drive cross-functional collaboration to enhance processes and working methods. Deliver training and awareness sessions on Operational Excellence. Manage escalations related to risks or obstacles that impact improvement efforts. Contribute to fostering a strong culture oriented towards continuous improvement. Occasional international travel may be required.
Qualifications
Practical experience in Operational Excellence, Lean, Continuous Improvement, Six Sigma, Agile, DevOps, or related methods. Demonstrated success improving processes and operational performance with measurable outcomes. Experience leading workshops and cross-functional improvement initiatives. Ability to coach and support teams and managers in adopting new work practices. Background working in digital, software, or technology-driven environments. Strong analytical and problem-solving skills. Familiarity with structured governance and improvement programs. Fluent English communication skills. Preferred qualifications include Lean Six Sigma certification, experience in change management or organizational transformation, consulting background, and knowledge of software or SaaS company operations.