Job summary
Seeking an Operations and Community Associate to coordinate local projects and manage a database of evaluators remotely. The role involves scheduling fieldwork, screening surveys, maintaining evaluator relationships, and ensuring timely payment processing. The position requires strong organizational and communication skills in English, with an emphasis on customer service and community engagement.
Location and work setup
- Location
- Norway
- Work setup
- Remote
Responsibilities
Manage and coordinate local projects under supervision, ensuring cost-effective execution. Acquire and retain evaluators for scheduled missions. Oversee scheduling and execution of fieldwork according to standards. Validate and screen survey submissions for quality and timeliness. Set pay rates to meet operational margin targets. Maintain and optimize the evaluators database. Collaborate with finance to ensure timely payments to evaluators. Cultivate positive relationships with evaluators.
Qualifications
Diploma in Administration, Business, Management, or a related field. 1-2 years experience in retail project coordination or client servicing. Proficient English communication skills. Tech and social media savvy. Familiarity with Microsoft Office; additional software knowledge is a plus. Strong organizational abilities with multitasking and time management skills. Proactive problem solver with attention to detail. Positive, team-oriented, and able to work under pressure. Customer service focused.