Job summary
This role involves overseeing daily operations across multiple depots managing a large fleet of vehicles and depot teams. The manager leads supervisors, ensures fleet readiness and safety, maintains operating standards, and drives performance improvements. The position requires frequent travel between depots and hands-on leadership in a dynamic, customer-facing environment with strong emphasis on operational excellence and team development. English proficiency is mandatory, with no Norwegian language requirement specified.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Lead and coordinate operational activities across 2–3 depots managing 300–450 vehicles. Supervise and develop operations supervisors and depot teams, ensuring vehicles are maintained, safe, and available for customer use on schedule. Monitor key performance indicators, identify gaps, and implement solutions. Manage labor, scheduling, overtime, and expenses within budget. Enforce standard operating procedures, safety, and compliance policies consistently. Handle escalated operational and customer issues, introducing preventive measures. Facilitate new system and process rollouts. Provide regular reports on performance and resource needs to higher management. Participate directly in frontline work regularly and maintain availability during peak seasonal periods, including weekends and holidays.
Qualifications
5–8 years of hands-on experience in operations within sectors such as mobility, rental, logistics, retail, or hospitality, with at least 2–3 years leading teams or multiple locations. Proven ability to manage labor, scheduling, budgets, and operational costs. Strong knowledge of workforce planning, KPI analysis, and fleet management preferred. Effective communicator with demonstrated coaching and problem-solving skills. Proficient in Excel or Google Sheets and operational tools. Must hold a valid driver’s license and be willing to drive vehicles frequently. Experience with fleet maintenance, Lean/Six Sigma, project management, or seasonal operations is advantageous. Professional English proficiency required; knowledge of local languages is a plus.