Job summary
This role involves providing high-quality customer service by handling inquiries, resolving issues, and processing transactions efficiently in an English-speaking environment. The position offers career growth opportunities, comprehensive training, and a supportive work culture.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Manage customer questions and complaints promptly and accurately. Provide detailed and precise information to customers. Process various transactions and keep customer records updated. Strive to deliver exceptional service to enhance customer satisfaction.
Qualifications
A minimum of a Bachelor's degree or an undergraduate qualification is required. Prior experience in customer service is preferred. Strong communication and interpersonal skills are essential. Proficiency in English at a fluent level is necessary. Experience with computer applications, typing skills, and proper call handling etiquette are important for success in this role.