Job summary
This role involves managing customer inquiries and resolving issues efficiently in Dutch, while providing accurate information and maintaining customer records. It requires strong communication skills in Dutch and English, experience in customer service, and proficiency with computer applications.
Location and work setup
- Location
- Oslo
- Work setup
- Hybrid
Responsibilities
You will be expected to handle customer inquiries and resolve any issues promptly, provide accurate information, process transactions, maintain customer records, and consistently deliver excellent customer service to enhance overall customer satisfaction.
Qualifications
Candidates should hold at least a bachelor's degree or be an undergraduate. Prior experience in customer service is preferred along with strong communication and interpersonal skills. Fluency in Dutch and good spoken English are required. Applicants should possess computer proficiency, typing skills, and proper call handling etiquette.