Job summary
This role focuses on delivering outstanding customer service by managing inquiries and resolving issues efficiently. It requires proficiency in Dutch and English, strong communication skills, and experience in handling customer queries. The position offers training and opportunities for career growth within a supportive work environment.
Location and work setup
- Location
- Oslo
- Work setup
- Hybrid
Responsibilities
Responsibilities include addressing customer inquiries, providing accurate information, processing transactions, maintaining customer records, and ensuring high levels of customer satisfaction through effective problem resolution and communication.
Qualifications
Candidates should have at least a Bachelor's degree or be an undergraduate student, with prior customer service experience preferred. Essential skills include proficiency in Dutch and English, strong communication and interpersonal abilities, computer literacy, and experience with call handling etiquette.