Job summary
This role involves engaging with customers primarily in French and English, handling inquiries and resolving issues efficiently. The position offers opportunities for career growth, comprehensive training, and a supportive work culture within the transportation sector.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Respond to customer inquiries and resolve issues to ensure customer satisfaction. Provide accurate information and process transactions while maintaining customer records. Deliver high-quality service to enhance overall customer experience.
Qualifications
Possess at least a Bachelor's degree or be an undergraduate student. Have previous customer service experience with strong communication and interpersonal abilities. Fluency in spoken French and English is required. Proficient computer skills, typing speed, and good call handling etiquette are essential.