Job summary
This role involves managing customer interactions primarily in Italian and English, focusing on delivering high-quality customer service, addressing inquiries, and maintaining accurate transaction records. The position requires good communication skills, experience in customer service, and the ability to use computer applications effectively.
Location and work setup
- Location
- Oslo
- Work setup
- On-site
Responsibilities
Handle customer inquiries and complaints efficiently, provide precise information to customers, process transactions, and maintain customer records. Aim to enhance customer satisfaction through excellent service delivery.
Qualifications
Minimum of a bachelor's degree or currently pursuing one, prior experience in customer service, fluency in Italian and English, strong communication and interpersonal skills, proficiency with computer applications, adept typing skills, and understanding of call handling etiquette.